FAQ

Frequently Asked Questions · Questions Fréquentes

Is the sound quality good without an in-ear seal?

Yes. OpenBeat T75 uses advanced acoustic engineering to deliver rich, full sound — deep bass, clear mids, crisp highs — without an ear canal seal. / Oui. L'OpenBeat T75 utilise une ingénierie acoustique avancée pour un son riche et complet sans joint intra-auriculaire.

Will they fall out during intense workouts?

No. The sport clip locks around the ear even during HIIT, box jumps, and full sprints. Thousands of athletes wear them daily. / Non. Le clip sportif se verrouille autour de l'oreille même pendant le HIIT et les sprints.

Are they safe to use while driving?

Yes. Because they don't block your ears, open-ear earphones are legal in most US states and significantly safer than in-ear options while driving. / Oui. Ils sont légaux et sécurisés en conduite.

What's the difference between the packs?

Solo (1 pair — $59.99): perfect for personal use. Duo (2 pairs — $99.99): saves $79, great for couples or training partners. Family (3 pairs — $134.99): saves $134, best value per pair.

How long does shipping take?

🇺🇸 USA: 5–9 business days · 🇫🇷 France: 7–12 business days · 🇸🇳 Sénégal: 10–18 business days. Free shipping on all orders with tracking included.

What is your return policy?

We offer a 30-day money-back guarantee and a 6-month warranty on manufacturing defects. No questions asked. / Nous offrons une garantie de remboursement de 30 jours et une garantie de 6 mois.

How can I track my order?

You will receive a tracking number by email once your order ships. You can also track it at getopenbeat.com/pages/track-order.

How can I contact you? / Comment vous contacter ?

Email: hello@getopenbeat.com — We reply within 24 hours / Réponse sous 24h.